100% Updated Salesforce EX-Con-101 Enterprise PDF Dumps [Q84-Q103]

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100% Updated Salesforce EX-Con-101 Enterprise PDF Dumps

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Salesforce EX-Con-101 Exam Syllabus Topics:

Section	Objectives
Topic 1: Analytics and Optimization	– Adoption and performance metrics – Experience Cloud reporting and dashboards
Topic 2: Security and Access	– Profiles, permission sets, and roles in Experience Cloud – Sharing models and data visibility – User authentication and login methods
Topic 3: Experience Cloud Fundamentals	– Experience Cloud licensing and capabilities – Use cases and business value of Experience Cloud
Topic 4: Collaboration and Engagement	– Case management in Experience Cloud – Chatter and community engagement features
Topic 5: Experience Personalization	– Salesforce CMS integration – Content personalization strategies – Audience targeting and segmentation
Topic 6: Experience Site Configuration	– Navigation and structure configuration – Site creation and setup – Templates and branding

Q84. Dreamscape flowers is looking to launch a public site for its current customers and prospects.
Which three actions are performed automatically when a site is created Expense Cloud?
Choose 3 answers

Creation of a guest role

Creation of moderation criteria that are applied only to guest users

Creation of a guest profile

Creation of sharing mechanisms that are available only to guest users

Creation of a guest user record

Q85. Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot’s impact on customer service?
Choose 3 answers

Number of lead records created

CSAT (Customer Satisfaction score)

Case deflection

Average Handle Time compared to Bot Session Time

Case Type by Issue

Q86. A consultant needs to leverage ExperienceBundle for a deployment but isunable to view it.
What is the most likely cause for this issue?

The experience has not yet been published.

A change set containing the Network needs to be deployed.

The “Enable ExperienceBundle Metadata API” setting needs to be checked.

A custom Experience template needs to be created.

Q87. As a pilot. Ursa Major Solar’s customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers.
Who will be able to view the Rich Content Editorcomponent?

All Platinum customers

All customers from California

All customers

All Platinum customers from California

Q88. Ursa Major Solar wouldlike its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that?
Choose 2 answers

Remove Opportunity and Asset from theTitle Menu component in the property editor.

Remove Opportunity and Asset from the navigation Menu component in the property editor.

Remove Opportunity and Asset from the object list in the Global Search Result component property editor.

Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.

Q89. What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers

Create partner roles in the same branch in your Role Hierarchy.

Create partner roles in a separate branch in your RoleHierarchy.

Grant partner users access to the partner account using a Sharing Rule,

Reduce the number of roles to one to improve system performance.

Q90. Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system.
Sometimes, third-party agents have to create cases on behalf of UMS customers.
Which user licenses should the implementation practitioner recommend for third-party staff?

Partner Community

Customer Identity

Customer Community Plus

Customer Community

Q91. DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
Choose 2 answers

Enable “Allow External Lead Sharing” in Digital Experience settings.

Create Page Layouts for Lead Distribution.

Configure Lead Creation and Lead Distribution inside PRM Workspace.

Create Assignment Rules for Lead Distribution.

Q92. Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates.
Which tool should the Experience Cloud consultant recommend to make these changes?

ExperienceBundle

Experience CloudScript Master

Site Builder

Lightning Builder

Q93. Which step denotes the completion of an Experience Cloud site setup?

Setting up SSO

Activating the site

Assigning roes to users

Assigning profiles to users

Q94. Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?

Experience Tracker

Customer Insights

Community View

Einstein Customer

Q95. Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of the Home page when customers are logged in.
Which functionality should UMS utilize to showcase the Home page in different ways?

Case Feeds

Page Variations

Sharing Sets

Developer Console

Q96. Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?

Put retail managers in a manager role.

Set OWD to public, and manage access via Apex Sharing.

Email retail managers best practiceson how to manually share data.

Give retail managers Super User access.

Q97. Ursa Major Solar has a customer portal where both customers andemployees can log in to view information about the company. The marketing team has created a special design of their lago and company branding for their Platinum customers, and would like the user interface in the portal to reflect that special design whena Platinum Calculator customer is logged in.
Which functionality should the Experience Cloud manager use to achieve this?

Themes

Templates

CMS Connect a

Branding Sets

Q98. Northern Trail Outfitters (NTO) offers a new product that is different in North America. EMEA, and AsiaPacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region.
NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers

None

Visible

Personal

Default

Audience

Q99. Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers

Profile Id

First Name

Role Id

Profile Name

Currency

Q100. Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.Which template should Insightopia consider for its site?

Partner Central

Customer Account Portal

Build YourOwn (LWR)

Help Center

Q101. Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers

Create a permission Set

Select a permission pot for a given experience

Select the profile for a given experience

Edit the applicable user profile

Q102. Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

Experience Builder and Chatter

Service Console andService Channel

Chat Agent Guided Setup Flow and Service Console

Service Channel and Chatter

Q103. Ursa Majer Solar (UMS) wantsto give its partriers the content, data, and tools they need to sell more solar panels.
Which three Partner Relationship Management features should the system administrator utilize on UMS’s site?
Choose 3 answers

Content Flagging

Service Console

Deal Registration

Lead Distribution

Market Development Fund