Q35. Universal Containers uses Salesforce Content to store technical manuals and videos used by support agents when troubleshooting product issues. They would like to organize these files by product to make it easier to find the correct information and limit access to support agents only.
Which Content feature can be used to organize these files?

Q36. Cloud Kicks has decided to delete a custom field.
What will happen to the data in the field when it is deleted?

Q37. The administrator at Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted a case to the administrator indicating that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers

Q38. The VP of sales at Universal Containers wants to prevent members of the sales team from changing
an opportunity to a date in the past.
What should an administrator configure to meet this requirement?

Q39. Which set of small and large data backup methods are available in native Salesforce

Q40. An administrator gets a rush request from Human Resources to remove a user’s access to Saiesforce Immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfill the request?

Q41. An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers

Q42. Universal Containers successfully deployed a partner community last quarter and is experiencing performance issues.
Which two strategies should a system administrator use to improve community performance?
Choose 2 answers

Q43. Cloud Kicks want to have consistency when communicating with customers on cases. The company has requested messages to be sent in an
email channel with categories to help search for the proper message.
Which solution should an administrator suggest to meet this requirement?

Q44. A Salesforce user at Universal Containers has been deactivated.
What will happen to the records the user owns in Salesforce?

Q45. At Universal Containers, if an account is consistently late or defaults on payments, users should be prevented from creating new Os)
opportunities for that account. The administrator has created a custom checkbox called Account_Credit_Alert__c on the Account object. ?
What should the administrator do to prevent new Opportunities from being created if the Account_Credit_Alert__c checkbox is checked?

Q46. The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard
that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?

Q47. An administrator at Universal Container needs an automated way to delete records based on
field values.
What automated solution should the administrator use?

Q48. The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.
What should an administrator take into consideration when undeleting the field?

Q49. Which two action should an administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with the customers?
Choose 2 answers

Q50. A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator
to reset their password.
Which two options should the administrator consider when resetting the user’s password?
Choose 2 answers

Q51. A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects
that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?

Q52. Users at Cloud Kicks want to see information more useful for their role on the Case page.
How should an administrator make the pages more dynamic and easier to use?

Q53. A system administrator at Universal Containers needs to transfer records from one user to another.
What object can be transferred using the mass transfer tool? (2 answers)

Q54. Ursa Major Solar uses Validation Rule Fields. What are two of these fields?
Choose 2 answers

Q55. Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an administrator accomplish this request?

Q56. Cloud Kicks wants to allow customers to create their own cases while visiting its public
homepage.
What should the administrator recommend?

Q57. Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.
How Should the administrator configure this requirement?

Q58. Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.
What should an administrator do to meet this requirement?