The Best CIS-HAM Exam Study Material Premium Files and Preparation Tool (Jul-2023) [Q41-Q61]

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The Best CIS-HAM Exam Study Material Premium Files and Preparation Tool (Jul-2023)

Get Instant Access to CIS-HAM Practice Exam Questions

The CIS-HAM certification exam tests the candidate’s proficiency in managing the entire hardware asset lifecycle, starting from procurement to disposal. CIS-HAM exam covers topics such as asset discovery, asset management, software asset management, contract management, and hardware asset cost management. Candidates also need to have an understanding of the ServiceNow configuration and customization, workflows, and integrations.

Q41. When transferring non-consumable assets between stockrooms, how must they be transferred?

In sets of two items

No more than 10% of the source stockroom’s inventory

As a single entity with a quantity of one

In groups of ten items

Q42. Which three attributes from a hardware model record are used for setting the normalized display name during hardware model normalization?

Name, Manufacturer, Model category

Asset tracking unit, Manufacturer, Model number

Name, Manufacturer, Model number

Name, Asset tracking unit, Model number

Asset tracking unit, Manufacturer, Model category

Q43. To access the full spectrum of asset management functionality, which inactive plugins should be installed?
(Choose five.)

Discovery

Cost Management

Procurement

Hardware Asset Management

Data Certification

Service Mapping

Managed Documents

Q44. Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

Now Agent Mobile App

Now Procurement App

Now Mobile App

Now Onboarding App

Q45. Which mobile app allows the user to conduct an inventory audit?

ServiceNow Agent mobile app

Mobile My Inventory

Mobile Hardware Asset Management

Mobile My Assets

ServiceNow Inventory mobile app

Q46. What is the difference between ITAM personas and ITAM Roles? (Choose four.)

A user may have multiple roles, but a single persona

Roles control access to features in the product

Personas represent types of users of the product

Personas control access to features in the product

Roles represent types of users of the product

A user may have multiple roles and personas

Q47. A component is considered an IT asset when you want to: (Choose three.)

Manage its procurement

Know its relationships to a business service

Track its operational information

Track its incurred costs

Manage its maintenance contracts

Q48. When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom?
*Assigned to
*Model
*Model category
*State
*Stockroom
*Substate

The stock manager must create a separate model record if the cost per item is more/less

The data is automatically merged to create a blended quantity and cost

The data is automatically created in a new record if the cost per item is more/less

The stock manager must merge the consumable records to create a blended quantity and cost

Q49. What is the purpose of stock rules? (Choose two.)

To automatically transfer assets when a low quantity threshold is detected in a stockroom

To track stock orders from a vendor

To send notifications when a low quantity threshold is detected in a stockroom

To track stock movement between stockrooms

To send notifications when a stock shipment arrives at a stockroom

Q50. When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?

Each asset should be listed as a transfer order line on the transfer order

Each asset should be listed in a transfer order task on the transfer order

Each asset should be listed as a transfer order line on the transfer order task

Each asset should be listed in an individual transfer order

Q51. How do you calculate residual value?

Subtract the amortized value from the cost of the asset

Subtract storage and lease cost from the cost of the asset

Subtract the depreciation from the cost of the asset

Subtract the salvage value from the cost of the asset

Q52. What are baseline asset states? (Choose three.)

In Stock

Consumed

Retired

Duplicate

Exported

Q53. Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)

The hardware model content has not yet been downloaded from the Content Service

Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service

Your hardware model form contains a good model number, but a badly formatted model name

You have opted out of the ServiceNow Content Service

A normalization rule for the hardware model does not exist in the Content Service

Q54. What minimum role is required in order to use the Hardware Asset dashboard?

asset

asset_manager

ham_user

ham_admin

inventory_admin

Q55. What are the goals of IT asset management (ITAM)? (Choose four.)

Optimize cost

Provide decision support

Improve productivity

Provide financial reporting

Improve operational usage

Track logical relationships

Q56. Which catalogs support the request and procurement process? (Choose three.)

Product Catalog

Vendor Catalog

Asset Catalog

Service Catalog

Procurement Catalog

Q57. Which applications are required to perform a blind audit of your asset inventory?

Hardware Asset Management (HAM) and ServiceNow My Assets mobile app

Hardware Asset Management (HAM) and Software Asset Management (SAM)

ITSM Asset Management and ServiceNow My Assets mobile app

ITSM Asset Management and ServiceNow Agent mobile app

Hardware Asset Management (HAM) and ServiceNow Agent mobile app

Q58. What is the third tier of the capability blueprint?

Practical management

Strategic conformance

Trustworthy data

Operational integration

Financial management

Q59. What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

Unrecognized data doesn’t get sent to the ServiceNow Content Service and the customer doesn’t receive Content Library updates

Unrecognized data doesn’t get sent to the ServiceNow Content Service

Unrecognized data is sent to the ServiceNow Content Service, but is now encrypted

Customer doesn’t receive Content Library updates

Q60. What is the default state of a newly created asset?

In use

Consumed

On order

In stock

Q61. When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)

You have opted out of the Content Service

The content is not available from the Content Service

Your model form contains a good Model number, but a bad model Name

Something on your model form may be badly formatted

The content has not been downloaded from the Content Service

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