Pass APSE CESP With ExamcollectionPass Exam Dumps - Updated on Jul-2024 [Q74-Q95]

Q74. What is the PRIMARY role of the employment support professional?

Ensure the employee takes their scheduled breaks.

Provide supervision to the employee.

Provide integrated employment services.

Ensure the employee remains on task.

Q75. You are meeting for the first time with a 50-year-old male who has utilized mental health services since adolescence. He has requested assistance with getting a job and tells you he does not know where to begin, because he has been in-and-out of hospitals for much of his life and has very little job history. What should you do FIRST?

Orient him to employment support services, since he has so little experience.

Ask him to have his therapist verily that his symptoms are under control.

Access his file to determine if anyone else has tried to work with him regarding employment.

Tell him that you want to check with people who know him to see if they think he can work.

Q76. What is the MINIMUM standard for a person to be ready for competitive employment in her own community?

Desire to work

Reliable transportation

Ability to complete a task consistently

Ability to understand instructions

Q77. During an informational interview with a local business, it is important to:

try to convince the business owner on the benefits of employing a person with a disability

learn as much as you can about that business

disclose that you are working with a job-seeker who has a disability D ask the businessowner to schedule an interview with a job-seeker

Q78. You are conducting job development when you learn that a large on-line shopping merchant is opening a store in your area. You investigate and determine the specific skills the company will need for positions when the store opens. Your NEXT step is to:

work with the individuals you support to teach them the skills desired by the employer

bring several individuals whom you support to interview, hoping that one matches a job opening

determine if one of the individuals you support wants to do the job for which the employer is hiring

take an individual whom you support to an interview and hope he has the skills that the employer is seeking

Q79. An employment support professional is working with Carl, a 25-year-old man with an intellectual disability, who rode the city bus once and got lost. Since then, his parents will not allow him to ride the city bus and do not want him riding with strangers on specialized transportation service which provides door-to-door service. His current transportation does not provide rides to work. Carl is his own guardian and wants to receive city bus training but does not want to upset his parents. What is the BEST advocacy for Carl to receive bus training?

Inform Carl’s parents that he is gelling city bus training because he requested it and is his own guardian

Explain to Carl’s parents how city bus training is provided and ensure that Carl knows what to do if he were to become lost.

Assist Carl to meet with his team and his parents to discuss city bus training, then plan and prepare for the city bus training.

Provide city bus training to Carl without his parents’ knowledge and ask Carl not to tell them until he is successfully trained.

Q80. The Social Security Administration’s Plan to Achieve Self-Support (PASS) is a program that

allows money to be set aside to pursue a work goal.

helps a person continue to attend a day program.

assists a person with a disability to complete their taxes.

provides funding for employment-related expenses.

Q81. After learning that an employee was not invited to a new employee orientation program, an employment support professional approaches the supervisor to ask if the employee can attend the program. The supervisor explains that they are uncertain about including the employee in the orientation. The BEST response is to:

tell the supervisor that his decision would be in violation of Department of Labor laws

discuss with the supervisor the importance of the employee attending, with support provided if needed

discuss the supervisor’s reasoning for why the employee should not attend orientation

tell the supervisor that you agree and ask if the employee’s orientation can be scheduled at a later date

Q82. You are working with a 35-year-old woman who has a hidden disability. She told you during intake that she does not want to disclose her disability because she has heard from friends that disclosure can result in her being fired. Which of the following is the BEST way for you to address this concern?

Explore what she sees as the risks versus benefits of disclosure, so that she can make an informed decision.

Agree that disclosure often ends badly, and that it is often not a good idea to disclose.

Counter her concern with success stories you have seen professionally.

Q83. An employment support professional has been working with an individual with no work experience, no clear interests, and who is unsure about their career goals. How should the employment support professional BEST support the job seeker in job developing?

Find an apprenticeship for the individual.

Locate an internship for the individual.

Explore various careers with the individual.

Place individual in an entry-level job.

Q84. Which of the following information is provided by labor market data?

Accommodations

Transportation

Earnings

Retirement benefits

Q85. Which of the following is an example of an Impairment Related Work Expense (IRWE)?

Job coach services

Accommodations

Individualized plan for employment

Transportation

Q86. A benefits analysis should include a description of:

the Work Opportunity Tax Credit

the Earned Income Tax Credit (EITC)

the benefits offered by an employer

all public benefits received by the job seeker.

Q87. You are serving a 25-year-old woman who is interested in working with animals. She thinks she wants to become a veterinary technician but does not know much about the position. What is the BEST way to help her?

Assist her to enroll in a veterinary technician program.

Search the Internet to gather material regarding what a veterinary technician does.

Refer her to another agency because her goals are not appropriate.

Schedule an informational interview with a veterinary technician to learn more about the job duties.

According to the CESP Candidate Handbook1, Domain 2: Individualized Employment and Career Planning covers the following tasks:
2.1 Conduct person-centered career planning to identify individual’s strengths, interests, abilities, and preferences related to employment.
2.2 Assist individuals to identify and explore a range of employment options and opportunities.
2.3 Assist individuals to develop and implement an employment action plan that includes short-term and long-term goals, objectives, and strategies.
2.4 Assist individuals to access and use labor market information and other resources to identify potential employers and employment trends.
2.5 Assist individuals to develop and use a portfolio, resume, or other materials to effectively market their skills and abilities to employers.
2.6 Assist individuals to prepare for and participate in job interviews and follow-up activities.
2.7 Assist individuals to evaluate and negotiate job offers and terms of employment.
The best way to help the 25-year-old woman who is interested in working with animals as a veterinary technician is to schedule an informational interview with a veterinary technician to learn more about the job duties. This option aligns with tasks 2.2, 2.4, and 2.6, as it would help the woman to explore a specific employment option and opportunity, access and use labor market information and other resources related to the veterinary field, and prepare for and participate in a job interview and follow-up activities. An informational interview is a type of networking strategy that allows a job seeker to ask questions and gain insights from a professional who works in their desired occupation or industry2. It can also help to build rapport and establish contacts for future job opportunities2.
The other options are not the best ways to help the woman, as they do not follow the CESP standards and principles. Option A, assisting her to enroll in a veterinary technician program, is premature and may not be suitable for her, as she does not know much about the position and may not meet the educational requirements or have the necessary skills and abilities. Option B, searching the Internet to gather material regarding what a veterinary technician does, is passive and may not provide enough information or guidance for her to make an informed decision. Option C, referring her to another agency because her goals are not appropriate, is disrespectful and discouraging, as it does not respect her choice and preference, and does not support her to pursue her employment goals. References: 1: CESP Candidate Handbook 2: Informational Interviewing

Q88. Which of the following is the BEST resource that an employment support professional can provide to a business to demonstrate a person’s experience?

Social networking account

Job analysis

Visual portfolio

Individualized employment plan

Q89. You are a job developer for a 38-year-old female who has a cognitive disability. You are creating a vocational profile to assist with her job search. Which of the following is the LEAST appropriate piece of information to include?

Her preferences for work environment

Her reading ability

Her parent’s desire for her to work in a warehouse

The conditions that are needed for her to be successful

Q90. You are providing job development services for a 25-year-old female with a mild cognitive disability who wishes to start her own business. Which of the following is the LEAST appropriate FIRST step?

Visiting local businesses

Determining her prior work experience

Learning why she wants to start her own business

Helping her get a small business loan

Q91. When negotiating a possible job for a client, which of the following would be the MOST useful?

Present the job seeker in a manner that establishes the value they would bring to the organization.

Show all the tax breaks that the business would get from hiring the job seeker.

Explain why hiring a person with a disability is the right thing to do.

Promise to have a support staff with the person as long as the employer wants.

Q92. An employment support professional is developing a job for a job-seeker who has a physical disability and uses a wheelchair. There is an opportunity to set up an interview at a nearby law office. Which of the following is the FIRST consideration when deciding whether to pursue this interview?

Determining if this position aligns with her interests

Getting her doctors’ opinions regarding her capability to hold this type of position

Arranging transportation to ensure that she can get to the interview safely

Ensuring that the office where the meeting is held is wheelchair accessible

Q93. Sam has a significant cognitive disability. His job begins in one week and he needs systematic instruction to assist him in learning his job duties.
Which of the following is LEAST important for you to do in preparing him for work prior to his first day?

Observe the job to organize the daily routine, establish job duties, and identity a co-worker to provide natural supports.

Ensure that he has rescheduled his medical appointments and recreation activities scheduled for next month so that they do not interfere with his work schedule and natural supports

Arrange for him to attend the new employee orientation and take the time to work his shift with him to develop a job task analysis and identity natural supports.

Observe and interview his co-workers to complete a task and job duty analysis, and identify natural workplace supports.

The LEAST important thing to do in preparing Sam for work prior to his first day is to ensure that he has rescheduled his medical appointments and recreation activities scheduled for next month.
This is because this task is not directly related to his job duties or his learning needs, and it can be done later after he has started working.
Rescheduling his appointments and activities may also be something that Sam can do independently or with the help of his family or support network, rather than requiring the assistance of an employment support professional.
The other options are more important because:
A). Observing the job to organize the daily routine, establish job duties, and identify a co-worker to provide natural supports is important because it will help the employment support professional to plan and implement a systematic instruction strategy for Sam. Systematic instruction is a method of teaching job skills to people with cognitive disabilities by breaking down complex tasks into smaller steps, providing clear and consistent instructions, using prompts and cues, and providing feedback and reinforcement1. By observing the job, the employment support professional can determine the essential functions, the performance standards, the work environment, and the potential challenges and opportunities for Sam. Byidentifying a co-worker to provide natural supports, the employment support professional can facilitate the integration and inclusion of Sam in the workplace, as well as reduce the need for ongoing professional support2.
C). Arranging for him to attend the new employee orientation and taking the time to work his shift with him to develop a job task analysis and identify natural supports is important because it will help Sam to familiarize himself with the employer’s policies, procedures, expectations, and culture. It will also help the employment support professional to assess Sam’s strengths, weaknesses, preferences, and learning styles, and to design a customized instruction plan for him. By working his shift with him, the employment support professional can also model the desired behaviors and skills, and provide on-the-job coaching and feedback to Sam3.
D). Observing and interviewing his co-workers to complete a task and job duty analysis, and identify natural workplace supports is important because it will help the employment support professional to understand the specific requirements and expectations of Sam’s job, as well as the social norms and dynamics of his co-workers. A task and job duty analysis is a process of identifying the essential and non-essential functions of a job, the knowledge, skills, and abilities required to perform them, and the methods and tools used to complete them4. By observing and interviewing his co-workers, the employment support professional can also identify potential sources of natural workplace supports, such as mentors, buddies, supervisors, or peers, who can assist Sam with his job performance, adjustment, and development5. References:
1: Systematic Instruction of Individuals with Significant Cognitive Disabilities
2: Natural Supports in the Workplace: A Guide for Providers
3: Job Coaching Strategies: A Handbook for Supported Employment
4: Job Analysis: Overview
5: Workplace Supports and Job Retention: Promoting an Employer’s Ability to Retain Employees with Disabilities

Q94. You are providing follow-along services for a 19-year-old female who is working at a hotel cleaning rooms. She is Hispanic, English is her second language, and she has autism. Although she has been doing this job for several months, the manager indicates that she is having difficulty displaying toiletries. These products appear identical except for their names. The manager reports that many guests have complained about their room missing specific toiletry items. What FIRST step should you take in helping this worker improve her job performance?

Ask a bilingual Hispanic co-worker what cues she uses to distinguish the toiletries.

Ask the manager for an accommodation by substituting another job duty for the one that she is having difficulty completing.

Ask the manager if the worker can be paired with a co-worker to be her natural support for completing her daily job duties.

Talk with the individual to determine if the job is a good match and if she needs to look for another job.

Q95. A job seeker has completed career exploration and desires to work as a plumber. What should their employment support professional do NEXT?

Research local trade organizations and trade schools.

Ask if they really want to be a plumber and offer other options.

Encourage them to get a job at a home improvement store.

Search for plumber jobs online.