Salesforce New 2023 Salesforce-Sales-Representative Test Tutorial (Updated 67 Questions) [Q28-Q42]

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Salesforce New 2023 Salesforce-Sales-Representative Test Tutorial (Updated 67 Questions)

Salesforce-Sales-Representative Exam Questions Dumps, Selling Salesforce Products

Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Topic	Details
Topic 1	Analyze pipeline health insights ensuring data integrity to improve customer relevance Assess forecast accuracy to drive opportunity consistency
Topic 2	Identify how to qualify a prospect and when to move to the next stage of the sales process Identify the actions needed to book and fulfill orders
Topic 3	Develop and present the value proposition of a solution based on customer needs Explain pipe progression and stage velocity
Topic 4	Measure the risks and opportunities associated with a business deal Nurture relationships and drive product adoption to maximize value for the customer
Topic 5	Calculate sales quota attainability based on account, territory, and prospect insights Identify and remove all challenges to finalize the deal
Topic 6	Gain customer commitment and close formal contract Demonstrate thought leadership and build credibility to shift the customer’s thinking

Q28. Before a sales representative can close a deal, they are providing the deadlines, payment schedule agreement, and requirements of the engagement.
Which document is the sales rep preparing to finalize this deal?

Statement of work

New order form

Master service agreement

Q29. Which element should a sales representative understand to determine if a sale quota is attainable?

Measures such as activity and outcome

If the compensation plan is capped or uncapped

The percentage of variable compensation

Q30. A sales representative uses job titles as an indicator to qualify leads.
Which relevant information does the job title typically indicate about the lead to the sales rep?

Whether the lead is engaged in the sales process

Whether the lead is based within their region

Whether the lead has sufficient buying power

Q31. A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.
Which session type should the sales rep hold with the prospect?

Negotiation

Renewal

Discovery

Q32. A sales representative is having a difficult conversation with a customer who is delaying making a decision to move forward without providing much detail.
What should the sales rep do to uncover why the customer is delaying the decision?

Highlight the benefits of the product to the customer.

Ask pointed questions to identify customer interests.

Discuss the customer’s concerns with their internal team.

Q33. A sales representative is given an objection and shows respect for the customer’s opinion.
What level of listening is the sales rep leveraging?

Attentive

Selective

Empathetic

Q34. A sales representative clarifies how a specific customer will benefit from the solution proposed.
Which part of a solution unit is the sales rep using?

Application

Fact

Benefit

Q35. What should the sales rep focus on to create and maintain a trusted connection that supports the customer’s strategic priorities and requirements?

Industry

Business

People

Q36. In which way should a sales representative drive trust through professional competency?

Asking questions to look for common interests, personal motivators, and hesitation

Collecting and processing information on products, competitors, and industries

Understanding the buyer’s experience in the market and years of service

Q37. Universal Containers (UC) is starting its third fiscal quarter and wants to ensure its sales representatives’ territory plans will be successful.
Which activity should UC and its sales reps review mid-year to ensure success?

Survey the sales team and get recommendations.

Change plans to provide a fresh view on each account.

Assess prospect and account quality to prioritize leads.

Q38. A new sales representative is struggling to fill the top of their sales funnel.
What is the potential benefit of revisiting dead opportunities?

To gain customer feedback and improve their approach

To determine if the customer needs have changed

To see it new decision makers are available

Q39. A sales representative has a pipeline with a mix of opportunities at various stages.
The sales rep wants to improve stage velocity.
What should the sales rep do to improve stage velocity?

Sort deals by size and focus on the largest ones first.

Obtain guidance from a manager and create a follow-up cadence.

Survey customers and engage them when the customer requests.

Q40. A sales representative is assigned to high-value prospects.
What can the sales rep do to gain their interest?

Identify potential trigger events as the reason to reach out to prospects.

Connect with customers associated with the prospect on social media.

Focus on personal details when communicating with the prospect.

Q41. After a number of meetings and conversations, a sales representative is invited to pitch to a prospective customer.
How should the sales rep build credibility with the prospect to better their chances of a successful pitch?

Base the pitch on what the prospect has explicitly told them in previous conversations.

Base the pitch on the sales rep’s company’s proven, most successful product lines.

Base the pitch on discovery research into the prospect’s customers’ challenges.

Q42. A sales representative wants to gain access to new buyers by leveraging people who are loyal to them, likely to recommend their solution, and well respected in their organization.
Which type of customer does the sales rep want to target?

Supportive

Champion

Favorable