CRT-101 Practice Dumps - Verified By ExamcollectionPass Updated 249 Questions [Q31-Q54]

Q31. The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers

Add the Campaign Member Statuses related list to the Page Layout.

Edit the picklist values for the Campaign Status in object Manager.

Mass modify the Campaign Member Statuses related list.

Modify the picklist value on the Campaign Member Statuses related list

Q32. What happens if a WF task is assigned to a role containing more than one person?

Q33. Difference between workflow rule and workflow approval process is:

A workflow rule is based on assignment rule and workflow approval is not

A workflow rule is based on manual submission and workflow approval is not

A workflow rule has workflow actions where as workflow approval does not

A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record

Q34. Which Service Cloud and Service Cloud Console Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?

Multiple Languages for Salesforce Knowledge

Salesforce Knowledge Article Number

Additional Case Article Fields Available for Reports and the Articles Related List

Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge)

Global Search for the Service Cloud Console

Q35. Enterprise, Developer and Unlimited System Administrators can create an unlimited number of Custom Profiles from scratch.

True

False

Q36. Which of the following are true about List Views?

Save list views for future use.

Specify which groups of users have access to the list view.

Print list views.

Follow records and view related Chatter posts.

Export List View data to Excel

All of the above

Q37. Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.
How should an administrator ensure this requirement?

Make the field universally required.

Create a Process Builder to set the field.

Define an approval process for the child.

Require the field on the record type.

Q38. A sales team is a set of users that normally work together on _________ ?

Accounts

Leads

Opportunities

Contacts

Cases

Q39. At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers

Collaboration groups are created automatically for every department.

Object layouts should be configured to include the groups related list.

The Add Record action must be configured in the group publisher.

An administrator needs to create a group to enable record sharing

Q40. Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?

Case and Opportunity

Account and User

Contact, Lead, and Person Account

Individual, User, and Account

Q41. To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:

The user record

The user’s profile record

Network settings

The role hierarchy

None of the above

Q42. Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the administrator deliver this requirement?

An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.

An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.

A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders

A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders

Q43. A record is modified on 1/1/2008. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2008 the record is modified and no longer meets workflow rule criteria.
On 1/5/2008 the record is modified and once again meets the initial time-based workflow rule criteria. How many workflow actions will execute and when?

1 on 1/8/2008

2 on 1/8/2008 and 1/12/2008

1 on 1/12/2008

Q44. Cloud kicks intends to protect with backups by using the data by using the data export Service.
Which two considerations should the administrator remember when Scheduling the export?
Choose 2 Answers.

Metadata Backups are limited a sandbox refresh intervals.

Data Backups are limited to weekly or monthly intervals.

Data export service should be run from a sandbox.

Metadata backups must be run via a separate process.

Q45. Can a Standard User Profile import members into a campaign?

Yes.

No.

Only if they have “Import Campaign Members” permission checked.

Only if they have “Modify All Data” permission checked.

Q46. The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?

Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.

Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.

Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.

Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.

Q47. Sales User is a standard profile.

True

False

Q48. Editing Records: If I see a magnifying glass icon next to any field in SFDC, this means I can start typing into the field and matches will automatically appear to choose from. Or, I can click on the magnifying glass icon and look up data to fill the field with.

True

False

Q49. Identify the maximum number of leads / contacts that you can add from a report at one time using Integrated Campaign Builder:

25000

50000

75000

100000

Q50. Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?

Yes

No

Q51. Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers

Enable guided selling.

Use Validation Rules.

Configure Opportunity Path.

Use Flow to mark fields required.

Mark fields required on the page layout.

Q52. An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.
What should the administrator configure to meet this requirement?

Set up Big Deal Alerts for the amount.

Enable Opportunity Update Reminders

Opportunity warning in Kanban View.

Key Deals component on the homepage

Q53. A virtual storage that can be used to group on criteria such as skill requirements, product categories, customer types or service levels is called a:

Case Queue

Case Assignment Rule

Solutions Queue

None of the above

Q54. Chatter Desktop is not available in which Salesforce Edition?

Free Edition

Group

Professional

Developer

Enterprise

Contact Manager