Achieve the CIS-EM Exam Best Results with Help from ServiceNow Certified Experts [Q47-Q71]

Q47. The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?

Q48. Where are approval requests for execution of alert remediation tasks configured?

Q49. Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?

A)

B)

C)
Both anomaly A and anomaly B
D)
Neither anomaly A or anomaly B

Q50. Where can you look to determine what event rule created an alert? (Choose two.)

Q51. What Event Management module allows for configuration of automatic task creation?

Q52. In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?

Q53. What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?

Q54. In order for SNMP trap notifications to appear in ServiceNow as events, what option must be enabled in the required MID server?

Q55. Applying recommended Event Management best practice guidelines, which of the following alerts should be processed first?

Q56. What is the minimum role needed to view alerts?

Q57. What is the preferred method of parsing in the Transform/Compose step of an event rule?

Q58. If a Message Key is not provided, which fields are concatenated to make our own?

Q59. Which is an invalid state for an alert?

Q60. When setting up a monitoring connector definition PULL the M.0 Server must be validated and have Line of Sight (LoS) to the monitoring system. This configuration requires what?
Choose 4 answers

Q61. Out-of-the-box. how often do tie everts get processed in ServiceNow?

Q62. The value of the Alert Priority score is a composite of what?

Q63. The MID Server requires an outbound connection on which port?

Q64. During processing of the event and if the event Severity is blank, the state of the event is set to:

Q65. When creating event rules, is it best practice to create:

Q66. A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.
How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?

Q67. What event value will auto close an alert?

Q68. What does Operational Intelligence proactively identify before they cause service outages?

Q69. What two key steps must be performed after creating a new connector instance? (Choose two.)

Q70. To determine the top incidents for the CI associated with an alert, where is the best place to look?

Q71. By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?